F&I Trainiong & Development
F&I Training
and Development
Train Smarter. Sell Stronger. Close More.
At Capital Management Group, we believe that successful F&I departments are built on more than just sales techniques — they’re built on a foundation of knowledge, confidence, and strategic thinking.
Training That Transforms
We don’t believe in one-size-fits-all solutions. Our proven training methodology is tailored to meet the unique needs of your dealership. From onboarding new F&I managers to elevating seasoned professionals, we provide the tools, coaching, and accountability your team needs to exceed expectations.
Our comprehensive F&I training programs are designed to:
Equip professionals with advanced skills that directly impact profitability.
Enhance customer satisfaction by improving communication and transparency.
Foster long-term career growth for F&I managers and dealership staff.
Our Three-Point Training Approach
Customized “Why Buy Here” Options line
Build a unique value proposition that sets your dealership apart.
Award-Winning Sales & F&I Training
Learn proven sales processes that boost product penetration and gross profit.
State-of-the-Art Service Retention Tools
Keep customers engaged for the long haul, increasing loyalty and lifetime value.
Our training is not a one-size-fits-all seminar — it’s a tailored, dealership-specific program built around your team’s current strengths, challenges, and goals. We immerse your staff in real-world scenarios, hands-on exercises, and proven sales strategies that have been refined through years of in-dealership experience. The result is measurable improvement in performance, stronger customer relationships, and a consistent boost in both PVR and product penetration across your F&I department.
Training vs. Development: Why Both Matter
Training
Improves specific skills and knowledge needed for the current role.
Short-term and task-oriented.
Enhances technical ability, efficiency, and role-specific performance.
Meets current role standards and expectations.
Development
Focuses on overall growth to prepare for higher responsibilities and career advancement.
Continuous, long-term personal and professional growth.
Builds leadership, decision-making, and problem-solving skills.
Unlocks long-term potential and career trajectory.
At Capital Management Group, we integrate both approaches into every program, ensuring your team not only performs well today but also thrives in the future.
Advanced F&I Skills Course
This highly-interactive training experience goes beyond the basics, challenging F&I professionals at every level to sharpen their expertise.
What You Can Expect
Real-world case studies and role-playing exercises.
In-depth product knowledge to maximize back-end profitability.
Strategies for handling objections and closing more deals.
Compliance best practices to protect your dealership and customers.
Explore Our Other Services
Is Your F&I Department Leaving Money on the Table?
Download Our Free Guide: 7 F&I Mistakes Costing Your Dealership Thousands
Uncover the most common performance pitfalls and learn proven strategies to boost backend gross—used by top-performing dealers nationwide.
FAQS
What makes Capital Management Group’s F&I Training different from other providers?
Unlike generic training programs, Capital Management Group’s F&I Performance Training is tailored specifically for your dealership’s needs. Our trainers are experienced automotive professionals who work directly with your team to improve presentation, compliance, and profitability—delivering real-world results, not just theory.
Can you help us design a custom F&I menu for our dealership?
Absolutely. We specialize in Custom Menu Design that aligns with your dealership’s unique products, sales process, and compliance standards. Our menus are easy for customers to understand and help increase product penetration without high-pressure tactics.
Do you offer ongoing support after initial consulting?
Yes. Capital Management Group offers continued support through regular reporting, compliance checks, and strategy reviews. Our goal is to become a long-term partner—not just a one-time consultant—so your dealership stays ahead of industry changes and maintains high performance.
Ready to increase your F&I gross and close rates?
Book a Consultation Call today and let’s elevate your team’s results.
Capital Management Group